Loop App NHS: What Is It, Who Can Use It & How It Works
NHS healthcare workers manage busy and demanding schedules every day. Keeping track of shifts, leave, and team communication was never easy with old systems. Loop App NHS solves this problem by bringing everything into one simple mobile app.
What Is Loop App NHS?
Loop App NHS is a mobile application built specifically for health and care workers in the UK. Its official name is Allocate Loop. The app keeps staff connected with their workplace and teammates in real time.
It replaced older platforms like Employee Online (EOL) and the Me App. Those systems were difficult to use on mobile phones. Loop was designed to be simple, fast, and mobile-friendly from day one.
Who Made Loop App NHS and Why?
RLDatix developed Loop App NHS. This company was previously known as Allocate Software. RLDatix specialises in building technology solutions for the healthcare industry.
NHS needed a modern tool to help staff manage their work life easily. Old systems caused delays and confusion. RLDatix built Loop to give healthcare workers a smarter and faster way to stay organised at work.
Loop App NHS Is Only for Staff Not for Patients
Many people search for Loop App NHS thinking it is a patient-facing tool. This is a very common confusion. Loop App NHS is strictly for NHS employees and healthcare workers only.
Patients cannot create an account or access any part of this app. It is a workplace tool, not a healthcare service for the public. If you are a patient looking for NHS services, the NHS App is the right choice for you.
| Loop App NHS | NHS App |
| For NHS staff only | For patients |
| Manages shifts and leave | Books appointments and prescriptions |
| Team communication tool | Personal health records access |
Who Can Use Loop App NHS?
Any person working in an NHS trust or connected healthcare organisation can use this app. This includes nurses, doctors, care workers, and bank staff. The app is available across the UK and Ireland.
To access the app, a worker needs a valid NHS email address and their Employee Online login details. Without these credentials, no one can sign in or use the app.
Main Features of Loop App NHS
Shift Viewing
Staff can view all their upcoming shifts in one place. Both substantive shifts and bank shifts appear together on the same screen. This makes planning a week ahead much easier.
Leave Management
Workers can check their annual leave balance directly in the app. They can also submit leave requests without visiting HR or filling paper forms. Approvals come back as notifications on the phone.
Secure Messaging
Loop provides a built-in messaging system for healthcare teams. Staff can send direct messages or group messages to their ward or department. No personal phone numbers are shared in this process.
Workplace News & Updates
Organisations push important announcements directly through the app. Staff receive policy updates, training reminders, and hospital news without checking emails. Everything important lands in one feed.
Extra Shift Booking
When a shift becomes available, staff can see and book it through the app. This helps hospitals fill gaps quickly. Workers who want extra hours can act on opportunities immediately.
How Does Loop App NHS Work?
Workspace Connection
After logging in, each user connects to their specific NHS trust or organisation. The app pulls all relevant data from that workspace. Staff only see information related to their own workplace.
Notification System
Loop sends real-time push notifications to keep staff informed. Whether it is a shift change, a leave approval, or a new message, alerts appear instantly on the phone screen.
Team Collaboration
The app creates a connected environment for the entire care team. Managers and staff can communicate quickly without using personal numbers or external messaging apps. Everyone stays on the same page.
Which NHS Trusts Use Loop App?
Several NHS organisations have already adopted Loop App across the UK. These include:
- NHS Lothian — uses Loop for shift and leave management
- Queen Elizabeth Hospital King’s Lynn — provides staff guides for Loop setup
- East London NHS Foundation Trust — actively onboards staff through Loop
- NHS Lanarkshire — uses Loop for team communication and scheduling
- Marie Curie — integrated Loop for their care workforce
Benefits of Loop App NHS
Loop App saves time for both staff and managers. Everything that used to require emails, phone calls, or paper forms now happens in seconds through the app.
Communication becomes faster and more secure. Teams work more efficiently when everyone has instant access to schedules and messages. The app also reduces errors that came from outdated manual systems.
For NHS organisations, Loop means better workforce management. Staff feel more in control of their work life. This leads to higher satisfaction and smoother day-to-day operations.
Pros and Cons of Loop App NHS
Pros of Loop App NHS
Loop App NHS brings real value to healthcare workers in their daily work life. It is completely free to use and available on both Android and iOS devices. Staff can view substantive and bank shifts in one place, request leave without paperwork, and receive instant notifications for any updates.
The secure messaging system removes the need to share personal phone numbers with colleagues. Workplace news reaches every staff member directly through the app. Extra shift booking gives workers a quick way to earn additional income whenever opportunities arise.
Cons of Loop App NHS
Loop App NHS is only accessible to NHS employees. Patients and the general public cannot use it at all. A valid NHS email and Employee Online credentials are required to log in, so new joiners must wait until IT sets up their access.
Not every NHS trust has adopted Loop yet. Some features also vary depending on which organisation a staff member belongs to. Without a smartphone, the app cannot be accessed at all.
Frequently Asked Questions
How Does Loop App NHS Work?
Loop connects NHS staff to their workplace through a secure mobile app. Workers log in with their NHS credentials and access shifts, messages, and updates from their organisation.
What Is Loop Used for in NHS?
Loop is used for shift viewing, leave management, secure team messaging, and receiving workplace news. It is a complete workforce management tool for healthcare staff.
Can Patients Use Loop App NHS?
No. Patients cannot use Loop App NHS. This app is only for NHS employees and healthcare workers. Patients should use the NHS App instead.
Is Loop App NHS Free?
Yes, the Allocate Loop app is completely free to download. It is available on both Google Play Store and Apple App Store at no cost.
What Is the Difference Between Loop App and NHS App?
Loop App is a staff management tool for NHS employees. The NHS App is a patient-facing platform for booking appointments and accessing health records. Both are different apps serving different users.
Conclusion
Loop App NHS is a powerful tool that makes life easier for healthcare workers across the UK. Our team personally explored this app and went through its features and real user experiences before writing this guide. It brings shift management, leave requests, messaging, and workplace updates into one simple app. If you are an NHS staff member whose trust uses Loop, it is the most efficient way to stay connected and organised at work.
Disclaimer:
This article is written for informational purposes only and does not represent any official NHS or RLDatix guidance. Always refer to your organisation or official NHS resources for accurate and up-to-date information.
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